Terms of Use

Notation based on the Act on Specified Commercial Transactions

 

Seller: Kakehashi Sports

Operating Officer: William Brooks

Postal Code: 105-0001

Address:

Kakehashi Sports KK

Toranomon 5-11-15, Toranomon KT Bldg 2F

Minatoku, Tokyo

Japan

Shipping and Delivery

Items will be shipped by Sagawa Express.

Free domestic shipping (except for Okinawa and remote islands)

Payments

Credit Cards(VISA, MASTER CARD, AMEX)

PayPal(VISA、MASTER CARD、AMEX、JCB)

Bank Transfer

Payment Deadline

Your order will be cancelled if we cannot confirm your payment within 30 days from the date of order or if we are unable to contact you as needed.

Additional Surcharges

8% Sales Tax (Tax are included in all prices on our Website)

Delivery costs are included in the price of the goods. (Except for certain remote islands)

Validity of Orders

Your order will be cancelled if we cannot confirm your payment within 30 days from the date of order or if we are unable to contact you as needed.

Defective Products

At the time of delivery, please check the condition of the products for damages.

If there are any damages during shipping or wrong products are delivered, please contact us within 3 days after delivery. We will gladly repair or replace them free of charge (including shipping costs).

If there are no repairs or replacements available, please return your items to us. We will be responsible for the shipping costs and return your payments accordingly.

Sales Quantity

Please refer to each product page.

Delivery Time

A product is normally being delivered in 1 week following the day of order.

We will contact you via email in case the delivery may delay due to out of stock or during busy season.

Delivery will be completed by major shipping companies.

Cancelling / Returning of Products

You have 10 calendar days to return an item from the date you received it. To be eligible for a return, your item must be unused and in the same condition that you received it. Your item must be in the original packaging. Your item needs to have the receipt or proof of purchase. Refunds Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item. If your return is approved, we will initiate a refund to your credit card (or original method of payment). You will receive the credit within a certain amount of days, depending on your card issuer’s policies.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non­refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Service Name

Kakehashi Sports

Phone No.
(provide phone number)

Official E-mail Address
info@kakehashisports.com

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